Key Responsibilities

• Responds to all emails and inquiries in a timely and professional manner, maintaining high levels of customer satisfaction and resolving any issues efficiently.
• Produces high-quality reports of meetings on a regular basis.
• Coordinates meetings and events, ensuring that all logistics and arrangements were handled smoothly and efficiently, and that participants had all necessary materials and information.
• Conduct academic verification for students and ensured that all degree certification processes were completed accurately and on schedule, maintaining strict adherence to university policies and regulations.
• Successfully reduced the time required for academic verification and degree certification through the implementation of streamlined processes and the use of digital tools and platforms.
• Process admission Letters to newly admitted students for the academic year and issue certificates to graduands that have fully satisfied the university requirements
• Developed and maintained strong relationships with internal stakeholders and external partners, effectively navigating complex organizational structures and communicating effectively to achieve shared goals.
• Demonstrated strong leadership and management skills, successfully leading cross-functional teams to achieve the university objectives on time and within its policies.